Endorsement by Mike
Endorsement by Stephanie
Diane
Patient Advocate Alliance customer
“I recently had the opportunity to consult with Patient Advocate Alliance, and it was an incredibly enlightening experience. The discussion proved instrumental in helping my husband and me navigate the complicated landscape of health insurance, especially in figuring out the differences between various plans.
Initially, we were enrolled in a health insurance plan that seemed suitable. However, when my husband faced a significant health diagnosis and subsequent treatment, we found ourselves grappling with escalating bills. This highlighted the importance of understanding the distinctions between in-network and out-of-network providers, details often overlooked during urgent medical situations, regardless of the specific insurance plan.
Thankfully, based on the help we got from PAA, we made a timely decision to adjust our health coverage. This decision not only alleviated our financial burden but also provided us with the coverage we truly needed during a challenging time.
I am sincerely thankful to the team at PAA for their invaluable knowledge and willingness to help. Their expertise in helping us navigate the complexities of health insurance was huge a financial relief that gave us peace of mind during a critical period in our lives.”
Ronald Shapiro
Patient Advocate Alliance customer
“Dealing with Medicare coverage and related private insurance issues can be daunting and at times seemingly impossible. Despite my legal background I found myself in a maze of problem-solving affecting coverage for my brother (who has been diagnosed with Lewy Body Dementia). I lacked the expertise and time to navigate the bureaucratic obstacles and ultimately get in place the right coverage at a manageable premium level. And that’s where getting the support of the Patient Alliance team, especially Chris and Tami, was the difference maker. They helped me sort out the issues, create a menu of workable options, and ultimately to solve the cost and coverage problems in far less time than I would have if trying to address them by myself. I am deeply grateful for the assistance Patient Advocate Alliance.”
Lauren Cousyn
Patient Advocate Alliance customer
“I couldn’t be more grateful to PAA for the time they took to help resolve my claim. After completing the review, they took the time to review the findings with me and explain them in layman’s terms so that I could easily articulate my case with the hospital. The medical system counts on uninformed patients, but PAA gives patients the tools negotiate a reasonable resolution. So thankful to Tami, Jenn and the rest of the team that assisted me!”
Tyler Mangum
Patient advocacy customer
“I had a routine blood draw, just a normal check-up with no additional visits. The hospital charged what was already double the national average rate for the lab which I paid, then 6 months later charged me an ADDITIONAL bill for more than 9X the average amount, after my in-network insurance had already agreed to the contracted rate. The hospital said the rate was non-negotiable, and there was nothing I could do, and that insurance already agreed. That’s when I reached out to Tami and PAA, who consulted me to firmly remind the hospital of my federal amendment rights. After a few additional emails with the hospital at PAAs guidance, the hospital COMPLETELY dropped the remaining egregious bill. I was so thankful to Tami and PAA for not only helping me drop the egregious bill, but also educating me on how to combat such fraudulence in the future, as they provided extensive material on my rights as a patient and my ability to request transparency from hospital billings. I am so thankful for their guidance!
Barbara
Patient advocacy customer, Hawaii
“I had a near death accident kitesurfing, which resulted in a night at the Emergency Room. After recovering to the extent that I could review the medical bills from the ER stay I was shocked to learn that the bills were five figures. A friend of mine referred me to Patient Advocacy Alliance to see if they could assist me in determining how to deal with these large bills. PAA became my advocate and was extremely helpful in advising me on how to navigate in this situation. They reviewed my medical records and spoke with the medical providers directly requesting to reconsider their charges. I am very happy with the results I achieved with PAA’s assistance to significantly reduce my medical expenses for my stay at the ER. PAA is a very important organization that provides transparency and personal assistance to individuals who do not have the professional or financial expertise to evaluate their medical charges. I highly recommend PAA for those experiencing similar challenges with the health care system. A big thank you to the PAA team.”
Sharon "Shay" Bintliff, MD, FACEP
Former Vice Chairperson, Hawaii State Medical Board, Hawaii State Ethics Commission Member
“As a retired Emergency Room physician I know first hand how dangerous it can be when a doctor doesn’t know all of a patient’s medications, doses, and drug allergies. A medication card is such a simple solution, yet hardly anybody carries one in their wallet, and most people don’t remember all of their medications and dosages. I also support the other patient advocacy aspects of this company. Our current healthcare system leaves many individuals struggling to pay their medical bills and sometimes unable to get optimal care. Patient Advocate Alliance is doing something worthwhile and important.”
Roger Donaldson, CFE
Licensed Accident and Health Adjuster, A fortune 50 carrier Investigator
“Patient Advocate Alliance’s COVID-19 resource board has been tremendous help in getting factual, peer supported information on the pandemic. The media seems to be awash in conflicting and sensationalized information, so I appreciate having a goto resource that provides me with the most up to date and accurate data to protect myself and my family. Thank you for putting this all in one place and explaining the issues in an accessible format. Now, with the emergence of “MIS-C” I hope you can include information on this new syndrome and what parents should know as well. Thank you for making this information available to the public—I’ve recommended the site to other family as an excellent resource.”
Alba T.
Patient advocacy customer, Hawaii
“I am grateful to PAA for answering my questions about Medicare’s extremely confusing supplemental plans. This has helped immensely in making the right selection for my individual needs. Their services are very valuable and anyone can benefit from contacting them as a resource.
So thankful for their assistance!
Shiho
Patient advocacy customer, Hawaii
“When my 16 year-old son broke his collarbone, Patient Advocate Alliance provided me with a comprehensive list of questions to ask the doctor. With this list of questions, my son and I felt prepared and comfortable going to the doctor’s appointment. I have always been hesitant to ask the doctor questions, both due to not knowing what to ask and not knowing the extent of how much I can ask. With the guidance of Patient Advocate Alliance, our experience with the doctor was amazing and the appointment went very smoothly. Furthermore, it was an extremely informative experience that I will be able to apply to any future visits to the doctors and help me navigate through my visits. “
Darlene
Patient Advocate Alliance customer
“I am 87 years young and my medication card has allowed me to have all my medications and allergies listed in one place so no one gets confused ever again. It was also really helpful to get a whole new set of cards for free when my heart doctor changed my blood pressure medication.”
Mrs. S.
Patient Advocate Alliance customer
“Patient Advocate Alliance helped me ask questions of my husband’s doctor so I could understand what was really happening and understand the process. The medication card was extremely helpful when dealing with multiple medical providers, the oncologist, the cardiologist, and internal medicine doctor. I stopped having to carry around all those pill bottles to every appointment.”
Zach
Patient Advocate Alliance customer
“I was turned down by my insurance to have an implantable glucose meter. As a Type 1 Diabetic, it was very important to my health to try and get this denial overturned. Patient Advocate Alliance presented my insurance carrier with a cost benefit analysis showing how the insurance would actually start saving money within one year. After that meeting, the insurance company overturned their denial and I was allowed to get the implantable glucose meter! The Medication card also saved me with hassle of explaining medication changes and keeping communication clear between my endocrinologist, surgeon and my main doctor.”
Chris Ciongoli
Patient Advocate Alliance customer
“I was struggling with health and insurance issues. PAA was able to help me get better care and take care of some unresolved issues with my health insurance. They were tenacious with getting my issues resolved, between different specialist providers in two different cities. Without PAA I don’t think I would have survived my cancer diagnosis.”
Dezi Geddes
Patient Advocate Alliance customer
“I had a severe skin infection in a very sensitive area of my body for many months and my primary care doctor did not seem to know what to do. As a young person without any experience with the healthcare system, my patient advocate helped me navigate and get better care. They got me in to see a specialist and I am 100% better thanks to them! I also learned some tools that will help me throughout my life when I am dealing with doctors and other medical professionals. Eternally grateful!”
Pham
Patient Advocate Alliance customer
“PAA helped my young son get the emergency care and surgery he needed, due to the fact we were uninsured. They were able to negotiate our medical bills down to almost nothing.”
Darlene
Patient Advocate Alliance customer
“I believe that the medication card is important for accuracy when going to the doctor and having to fill out the medication list every time you go… I am now making a copy of the medication card and telling them to I put that as an accurate reflection for all my medications instead of trying to go by my memory which is not good at 87 years young”
Charles
Patient Advocate Alliance customer
“Tami and her staff were incredibly professional and patient as they helped me navigate a health care billing nightmare. I appreciate all of the time and energy they spent not only negotiating my bill down to 30% but also teaching me how to do this. I actually used the skills Tami taught me in another matter and had my bill reduced down to a reasonable amount. I would recommend Patient Advocate Alliance to anyone who might need similar help.”
Nancy
Patient Advocate Alliance customer
I want to say, as a Registered Nurse (RN in busy Emergency Room) and person from Venezuela who speaks little English, the medication card is invaluable to me as it makes sure there is NOTHING lost in the translation and every treatment provider knows what medications I am taking as well as the dosage and frequency. Until the medication card, I always wanted to have my daughter or son accompany me to the doctor to confirm everyone was ‘speaking the same language.’ This is a MUST for anyone who is not fluent in the English language. Mucho gracias to PAA!
Linda
Patient Advocate Alliance customer
About 10 years ago I was a dance instructor and was the picture of perfect health. I was fit and healthy. Then I was diagnosed with stage 4 lung cancer. I did not have insurance and the Affordable Care Act was not in effect yet. My doctor prescribed me a small dose of chemo. Things were not getting better until Tami stepped in with her Patient Advocacy and recommended I see a new oncologist, who took a much more aggressive approach to my health.
I received an aggressive dose of chemo, radiation and Tami helped me get approved for a gamma knife procedure for a tumor that had metastasized into my brain. I am happy to report all my tumors went away except the initial tumor in my lung, which was surgically removed. I am now cancer free. I really appreciate everything Tami and her team did to save my life and without her and her Patient Advocacy I would not be here today. Thank you so much for helping me keep a positive attitude about the process as well Tami!